HP printers have been driving the maximum customer utility supported with high levels of satisfaction and good experience. They come in both wired and wireless models and with different features. There is a wide range of printers that you can choose from like all-in-one printers, photo inkjet printers, laser printers (color, monochrome), portable printers, and more. Here, in this read, we’ll be focusing on the HP Printer Assistant that lets you use your printers with ultimate ease and is extremely feasible. Let’s discuss the downloading steps and the way you can access it whenever you want.
The HP Printer Assistant is software that was designed and developed to help its users with managing all the printing activities and tasks by improving the performance quality of the printer. It comes in-built with every model that is being manufactured for more than a decade now. You just have to get it onto your computers to experience better printing results.
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HP Printers - HP Printer Assistant Prompts to Connect a New Printer
This document is for HP printers with HP Printer Assistant software and Windows computers. HP Printer Assistant is printing software to set up your printer, scan, order supplies, check ink levels, and more. It comes with HP printers made after 2009. After upgrading Windows, the printer information in HP Printer Assistant and Windows is lost. When this happens, use HP Printer Assistant to connect your printer as a new printer.
Step 1: Reconnect the printer Connect the printer again to regain access to HP Printer Assistant tools.
Click Connect a new printer.
Select the connection type when prompted, and then follow the on-screen instructions to set up the printer.
Turn off the printer, and then restart your computer.
Turn on the printer, and then open HP Printer Assistant.
If HP Printer Assistant opens, the issue is resolved.
If HP Printer Assistant does not open or the connection fails, continue to the next step.
Step 2: Uninstall any HP printer software Uninstall the HP print driver and software before reinstalling the latest driver.
Disconnect the USB cable from the printer, if necessary.
In Windows, search for and open the Control Panel.
Click Programs and Features.
In the list of installed programs, click your HP printer name, and then click Uninstall or Yes.
Follow the on-screen instructions to complete the software removal.
Restart the computer.
Step 3: Reinstall the latest driver from the HP website After uninstalling the software, download and install the latest version of the full feature software. NOTE: You can also use the installation CD if it includes the driver for your version of Windows.
Turn on the printer.
Disconnect the USB cable from the printer, if necessary. The software installation prompts you to connect the cable if needed.
Go to HP Customer Support - Software and Driver Downloads.
If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit.
If you need to change the operating system, click Change, select your version, and then click Change.
Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.
Step 4: Restart the computer and the printer Restart the computer and the printer to finish setting up the software in Windows.
Turn off the printer, and then restart your computer.
Turn on the printer, and then open HP Printer Assistant.
If HP Printer Assistant opens, the issue is resolved.
If HP Printer Assistant does not open, and the Printer Setup & Software screen displays, click Connect a new printer, and then follow the on-screen instructions. Restart the printer and computer to complete the installation.
Step 5: Try the Windows built-in print driver If the previous steps did not resolve the issue, use the Windows built-in driver.
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